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privacy policy

The textBOX privacy notice (hereinafter termed the “Privacy Policy”) describes how we (textBOX Digital Ltd, textBOX, “we” or “us”) collect and use information related to each of our unregistered visitors and registered users, (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of the textBOX website (; the “Website”), and related services (collectively, the “Services”).


This privacy notice applies solely to information collected by this Website. It will notify you of the following:


  1. What personally identifiable information is collected from you through the Website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.




textBOX are the sole owners of the information collected on this site. textBOX only have access to collect information that you voluntarily give us via email, registration or other direct contact from you. We will never sell or rent this information to anyone.


We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of textBOX, other than as necessary to resolve your request.




Mailing List

By registering for our Mailing List, you agree that we may contact you from time to time via email in the future to tell you about special offers, new products or services, or changes to this privacy policy.

textBOX will only ever ask for the following personal data:

  • Your name.

  • Your email address.

  • Your company or institution name.

  • Your job title.


textBOX will retain your registration data for two (2) years. We will update our mailing list every 18 months to make sure you wish to remain on the list.


Database tool (“searchBOX”)

searchBOX is a comprehensive database of publisher contact details provided free of charge to the library community to help source accessible publisher content. In order to protect the substantial data collected within this service and measure usage for the purposes of improving the service we require a simple and proportionate registration process (professional email address only).

Registration to our searchBOX database tool does not automatically enter your details into our Mailing List database. Only your explicit registration for the Mailing List will enter your details into our Mailing List database.

textBOX will retain your registration data for two (2) years. We will update our searchBOX member list every 18 months to make sure you wish to remain on the list.

searchBOX includes an option to create a Favourites list. Your selected favourites are held in a database alongside your unique encrypted user ID. textBOX are unable to identify an individual user's favourites. The favourites feature enables a user to create a quick reference to their most used publishers or platforms.

searchBOX includes an option to recommend specific features of a publisher or platform accessibility statement using a Like feature. textBOX only records the number of likes posted against each feature. The likes are not connected to your user profile.




You may opt out of any future contacts from us at any time. You can do this at any time by contacting us at


Please feel free to contact us if you have any queries regarding:


  • the data we have about you, if any.

  • to change or correct any data we have about you.

  • to ask us to delete any data we have about you.

  • to express any concern you may have about our use of your data.




We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those at textBOX who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we obviously cannot guarantee the safety of the internet. The security of your data transmitted through any online means is therefore subject to risks beyond our control and for which we cannot take responsibility.

Sign-up and login services are completed through a secure server. The information provided to textBOX in the signup process is secured via HTTPS/ SSL communication. 


The textBOX website uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.


If you feel that we are not abiding by this privacy policy, please contact us immediately at and we will be happy to discuss any concerns you may have.




textBOX use "cookies" on this site to ensure that you receive the best user experience. A cookie is a piece of data stored on a site visitor's computer to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would be remembered and not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and understand the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Cookies used on our site:

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

For more information on cookies and how to manage them visit


Google Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the Google Analytics Opt-out Browser Add-on.


Social Media

textBOX also uses interfaces with the following social media sites:

  • LinkedIn

  • Twitter


If you choose to "like" or "share" information from the textBOX website through these services, you should review the privacy policy of that particular service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.



The textBOX website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.




From time to time textBOX may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip/postal code, age level). Contact information will be used to notify the winners and deliver prizes if appropriate. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website and textBOX services. Any public reports based on the data will only use anonymised data.




textBOX collect information that is provided to us by job candidates (“Applicants”), when they apply to any of the open positions published at,  by e-mail or otherwise.

textBOX welcomes all qualified Applicants to apply to any of the open positions published

at by sending us their contact details and CV (“Applicants Information”) via email or postal application.

We understand that privacy and discretion are crucial to our Applicants and are committed to keep Applicants Information private and use it solely for textBOX’s internal recruitment purposes.

Information we collect from you


As part of the recruitment process textBOX collect and process some or all of the following types of information from you:


  • Information that you provide when you apply for a position. This includes information provided through an online job site, via email, in person at interviews and/or by any other method.

  • textBOX collect personal details relevant to the recruitment process such as name, email address, postal address, date of birth, educational qualifications, information relating to your employment history and relevant skills and experience that you provide to textBOX.

  • If you contact textBOX, we may keep a record of that correspondence.


Purposes of processing


We use information held about you in the following ways:

  • to consider your application in respect of the position for which you have applied.

  • to consider your application in respect of other positions.

  • to communicate with you in respect of the recruitment process.

  • to enhance any information that we receive from you with information obtained from third party data providers.


How long we keep your personal data


We will hold all the personal data relevant to the recruitment process for 12 months from receipt of the data from the Applicant.

If you previously submitted your Applicants Information to textBOX, and now wish to access it, update it or have it deleted from textBOX systems, please contact us at



Where permitted by local data protection laws, textBOX may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.




If you have any questions about these terms and conditions, please contact textBOX at and we will be happy to help.

This document was updated on 1 September 2020.

© textBOX Digital Ltd, 2020

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