ASPIRE report

ASPIRE Platforms

Platform

Alexander Street Video

ASPIRE Review Date

03/11/2026

URL

https://clarivate.com/accessibility/alexander-street-video-platform/

ASPIREscore (%)

RANK

VERIFIED

GOLD

Platform Update?**

Yes/No

URL Update Date

DATE

Updated URL

URL

Notes

COMMUNICATION

The Communication section assesses the Accessibility Statement for its provision of information and level of contact information availability.

Accessibility Information - Discoverability

Score:

8.8

ASPIRE criteria. Is the accessibility information discoverable on the supplier's website?

Accessibility information is easy to find. If yes, 2 points.
Accessibility information is difficult to find. If yes, 1 point.
Accessibility information not found. If yes, 0 points.

Accessibility Information - Currency

Score:

8.8

ASPIRE criteria. When was the information last updated?

Last updated within the last year. If yes, 2 points.
Last updated more than a year ago. If yes, 1 point.
No information available. If yes, 0 points.

Contact Information

Score:

8.8

ASPIRE criteria. What level of contact information is provided by the supplier?

Contact details include specific options (e.g. named person / phone / dedicated accessibility email). If yes, 2 points.
Contact details include a generic contact option (e.g. main switchboard number). If yes, 1 point.
No contact details available. If yes, 0 points.

Response Times

Score:

8.8

ASPIRE criteria. Does the platform provide clear information about response times for accessibility enquiries, available accessibility enhancements, and indicative timescales for fulfilment?

The statement specifies a response time for enquiries AND differentiates between types of accessibility enhancement (e.g., captions, SDH, audio description) with indicative timescales, acknowledging where complexity, cost, or third-party involvement affects delivery. If yes, 3 points.
The statement specifies a response time OR provides some information on available enhancements and timescales, but does not differentiate between complexity levels. If yes, 2 points.
Generic or vague commitment (e.g., "we will respond as soon as possible") with no differentiation between types of request. If yes, 1 point.
No information on response times or available enhancements. If yes, 0 points.

CONTENT INFORMATION

The Content Information section assesses the Accessibility Statement for the level of information provided about content files and user permissions.

Digital rights management (DRM) - Commercial Content

Score:

8.8

ASPIRE criteria. Does the supplier employ DRM for online reading through the default interface?

Content is signposted as DRM-free. If yes, 2 points.
Digital rights management (DRM) restrictions are clearly explained. If yes, 1 point.
There is no information on DRM. If yes, 0 points.